Delivery, Payment and Returns.
At Stamps for Collectors, we like you to be satisfied with the items you purchase from us. Therefore all items are supplied on the understanding that they may be returned if you are not entirely satisfied.
Delivery of your order:
We send all orders by the appropriate Royal Mail service. Customers can choose from a range of posting options at check out. We always obtain a Certificate of Posting.
For customers requiring delivery to European or Overseas addresses we use the Royal Mail Airmail service, a Certificate of Posting is always obtained. A range of posting options are offered at check out.
Complete details of the full range of Royal Mail services is available on the Royal Mail web site.
Returns:
Items should be returned within fourteen (14) days of receipt, and as far as possible in the packaging in which they were recieved.
General Policies
- Please note all returns conditions listed below, are applicable to your return.
- Shipping charges are generally non-refundable.
- All items may be returned with the exception of collections and mixtures.
- Returns must be notified by email within 4 days of receipt.
- The returned package must be received within 10 business days thereafter.
- When returning stamps or other items, we request that items are carefully and appropriately packaged. You also assume responsibility for insuring the returned item.
- Proof of posting will not be accepted as proof of delivery.
- All items must be returned in "as received" condition and as far as possible in the original packaging.
Exceptions to our Return Policy
We do not exchange collections, accumulations or kiloware unless these are found to be not as described.
You may return items for refund or replacement. Refunds will be made by the same method as payment was made. For U.K. customers refunds of less than £3.00 will be made in mint U.K. postage stamps.
For further information or if you have any questions please email: info@bmclean.co.uk
© B. McLean 2004 - 2023.
